I. INTRODUCTION AND OVERVIEW OF REQUIREMENTS

 

A.     Scope of the Request for Proposal (RFP)

The scope of this RFP includes all activities as described in Section IV, Proposed System. To be considered responsive, each Bidder must become a qualified Bidder and develop a solution that addresses all the functions of the Proposed System and meets all the requirements in each major RFP section. Requirements sections include:

Section V:     Administrative Requirements

Section VI:    System Requirements Specification

Section VII:   Cost

Section VIII   Proposal Format

Section X     Demonstration

The Bidder is responsible for including all of the requested information in the Bidder Qualification Response.

The Bidder is also responsible for including all of the following in their Draft and Final Proposals:

·       A detailed description of the proposed system

·       A description of "how" the proposed system addresses all processes outlined in this RFP

·       A description of "how" that solution meets all aspects of the requirement it is submitted in response to

·       A detailed description of all benefits that can be expected by implementing the Bidder solution and how those benefits can be quantified

·       A description of exactly what role the State is expected to play with a detailed description of all State responsibilities proposed in the project

·       A complete analysis of one-time and ongoing costs of the Bidder’s solution

·       A response to the requirements in Section V, Administrative Requirements, Section VI, System Requirements Specification and Section VII, Cost. The Bidder must state whether or not each requirement can be met, if it is a current function of the system and/or how the system will be modified to meet the requirement.

This procurement is being conducted as an Electronic Data Processing (EDP) project pursuant to Public Contract Code 12100 et seq. Responses to the RFP will be evaluated based on the total proposal which includes consideration of value effective aspects. Award, if made, will be to the ‘best value’ bidder, taking technical expertise and pricing into consideration, see Section IX, EVALUATION, for additional information. This RFP will use a two-envelope evaluation method. Bidders must submit all cost information in a separately sealed envelope according to the format specified in Section VIII, PROPOSAL FORMAT.

The State shall not award a contract resulting from this RFP to a bidder whose bid does not qualify for Federal Financial Participation.

 

B.    Critical Success Factors and Objectives

The State has identified the following "Critical Success Factors" for this project. These factors will be considered during the evaluation and selection stages of the procurement.

Compliance with statutory requirements and State policies

Improved customer service

Contractor financial stability

Capacity to design, install and maintain the proposed solution

Broad user support

Use of advanced technological approaches to provide timely, accurate and responsive system performance

Flexibility to make mandated legislative modifications

Compliance with National Standards

 

Based on the identified Critical Success factors, the State has developed the following overall objectives for this project:

BEST BIDDER SOLUTIONS: The State intends to describe the requirements of its business and allow Bidders to offer their best solutions to meeting them. This is vastly different from previous approaches where the State would provide a detailed description of the specific solution they wanted and Bidders would be judged mainly on the price of providing that solution.

IMPROVED SERVICE: Currently the involved social welfare programs (Aid to Families with Dependent Children, Food Stamps and General Assistance) experience unnecessary expense due to fraud. The proposed system must provide quicker, more reliable information to the State and its customers for these programs or any other State or federal successor programs resulting from Welfare Reform.

REDUCED RISK: Risks will be minimized by choosing a Bidder with experience and expertise in similar projects, similar technology and utilization of existing proven solutions where possible. Risk versus benefit will be recognized in the selection process.

BEST VALUE: The "Best Value" will be realized by evaluating each proposal in terms of its technological approach, programmatic approach, business case, cost, and consideration of any inherent risk in the proposed solution.

 

C.    Nature and Purpose of this RFP

The State has a critical need to eliminate welfare fraud. By taking advantage of new technology and processes, it will be possible to achieve a savings in terms of reduced numbers of, or terminated welfare cases that were previously found eligible for benefits.

The State has an opportunity to improve the operations of the social welfare system through the use of the new "Alternative Procurement Method". This arrangement allows the State to evaluate many types of creative solutions available from Bidders willing to partner with the State.

The purpose of this RFP is to select a responsible contractor who will develop and implement an approach to providing a positive identification component to the existing welfare programs in California. Responses to this RFP will be evaluated based on the total proposal. Award, if made, will be to the prime contractor offering the "Best Value". The contract period will be for four years which includes the implementation period which shall not exceed 7 months (see Key Action Dates for the schedule). At the State’s option, after the four years the contract may be extended for two one-year periods.

The State shall not award a contract resulting from this RFP to a bidder whose bid does not qualify for Federal Financial Participation.

The quantities of equipment and software identified in the Cost Section and elsewhere in the RFP are for evaluation purposes only. If additional items are required they will be ordered by the State at the prices bid and if fewer items are required they will not be ordered.

From a functional/business process point of view, the required system is made up of the following processes as detailed in the Proposed System in Section IV of this RFP:

Register A New Welfare Applicant: Input applicants demographic data ( Name, Date of Birth, etc.) and capture a color photo image of the applicant plus images of two fingerprints. Search a database of fingerprint images and determine whether or not the applicant is already enrolled in the Statewide Fingerprint Imaging System (SFIS).

Certify that a Client is already in the Database: Input client’s demographic data and capture the client’s photo image and images of two fingerprints. Based on a one-to-one comparison of fingerprint images, determine if the client matches the record claimed by the client.

Query the Database: Retrieve records based on a Statewide Client Index Search, specific record number or ranges of demographic information.

All requirements of Section IV, Proposed System must be accommodated and functionally achieved by the Bidder's proposed solution.

 

D.    Procurement Process

The State has designed this procurement as a multi-step process:

1)      Submission by the Bidder of a mandatory "Bidder Qualification Response". This Response will contain information which will allow the State to select the most qualified Bidders for participation in the remainder of the bid process. The Response should provide a description of the solution the Bidder intends to propose and responses to the seven (7) scorable items identified in Section V.

2)      The State will evaluate the Bidder Qualification Response using the evaluation procedures defined in Section IX. All of the requirements will be reviewed and the references will be checked. The proposals will be scored and the Bidders will be notified of the results.

3)      Bidder’s receiving the minimum score or higher will be requested to submit a Draft Proposal and a Final Proposal.

4)      Bidders not receiving the minimum score or higher will be notified that they did not qualify for proposal submission. These Bidders will receive written information explaining their scores. Only the Bidders response will be discussed, all other responses will be kept confidential until after the State issues the Intent to Award notification to all Bidders submitting proposals; at this time all proposals will be made available for review. Bidders may protest their elimination through the process described in Section II, Paragraph E.1.

5)      Submission by the Bidder of a "Draft Proposal". This Proposal will contain all of the ingredients of the Final Proposal with the exception of any cost information. The submission of cost information at this time will automatically disqualify the Bidder from further competition and the Proposal will be returned to the Bidder. The Proposal should provide a description of the solution the Bidder intends to propose in sufficient detail for the State to determine if there are any material defects in the proposed solution. It must also contain completed responses to all items in Sections V, Administrative Requirements, and VI, System Requirements Specification. Additionally, the State will contract for an independent review of the proposals. The contractor providing the independent review will provide input to the State Evaluation Team. It is the responsibility of the State Evaluation Team to evaluate the proposals.

6)      The State will evaluate the Draft Proposals using the evaluation procedures defined in Section IX. All of the Technical and Administrative requirements will be reviewed.

7)      A Confidential Discussion will be held with each Bidder that submits a Draft Proposal. During the Confidential Discussion, the Bidder will provide an overview of their solution and the State will provide feedback concerning the Bidder’s specific proposed solution. This Confidential Discussion will be for the purpose of making the Bidder’s Proposal compliant to the mandatory requirements of the RFP. The Bidder will be given ten (10) State working days after the end of the Confidential Discussion to incorporate all the agreed upon changes into their bid response and submit their Final Proposal.

8)      The sealed Final Proposal must be received at the Health and Welfare Data Center (HWDC, 1651 Alhambra Blvd., Sacramento, CA 95816-7092 by 5:00 P.M. Pacific Time on the tenth working day after completion of the Bidder’s Confidential Discussion. Any proposals received after this date and time will not be considered.

9)       The Evaluation Team will conduct a three-step review process of the Final Proposals:

o      Administrative Review for compliance with all administrative requirements.

o      Technical Review to assure the solution meets all technical requirements.

o      Each Bidder found to be compliant to the Administrative and Technical requirements of the RFP will be required to perform a Demonstration. This Demonstration will verify the claims made by the Bidder in the Final Proposal.

The State will contract for an independent review of the Final Proposals. The contractor providing the independent review will provide input to the State Evaluation Team. It is the responsibility of the State Evaluation Team to evaluate the proposals and determine if the proposal is responsive to the requirements of the RFP.

10)     All Bidders found to be responsive to all requirements in the Final Proposal will be interviewed by a high level State Management Team. This team will make the final selection on which Bidder provides the best value to the State. The decision will be based on 1., an Oral Presentation by the Bidder that will last up to two-hours and 2., the cost of the Bidders proposal. These two evaluation criteria will be weighted equally.

         After the Oral Presentation the State Manangement Team will score the presentation. After all Oral Presentations have been made and scored the Cost Proposals will be opened, evaluated and scored. The Cost Score and the Oral Presentation Scores will be combined. The State will begin Contract Negotiations with the Bidder receiving the highest evaluation score as described in Section IX, Evaluation.

11)     The Bidder will be notified of the start of Contract Negotiations. The Model Contract in this RFP will be used as the basis for the negotiation. The Bidder will be given fifteen (15) calendar days to reach agreement with the State on the contract. If agreement cannot be reached by the 15th day, then the State will stop negotiations and move to the Bidder who received the next highest combined score. Negotiations shall have the same ground rules with this Bidder as with the first Bidder.

12)     Prior to the execution of the contract by the State, HWDC with cooperation from the Bidder must prepare a Feasibility Study Report (FSR) for submission to the State Department of Information Technology and the Department of Finance, Technology Investment Review Unit recommending the solution that offers the "Best Value" to the State and submit an Interim Advance Planning Document (IAPD) for approval from the Federal Government. Approval by State and Federal agencies must be received before contract award.

 

Issuance of this RFP in no way constitutes a commitment by the State to award a contract. The State reserves the right to reject any or all proposals received if the State determines it is in the best interest of the State to do so. The State may reject any proposal which is conditional, incomplete or if it contains any irregularities.

  

E.     Availability

The contractor must have available all personnel, equipment, and other material required to satisfactorily perform the tasks necessary to provide the capabilities or deliverable products in accordance with the project work plan and in compliance with the key action dates.

 

F.     Department Official

Tom Burton

Department of General Services

c/o Health and Welfare Data Center

1651 Alhambra Blvd.

Sacramento, CA 95816-7092

Telephone Number: (916) 739-7919

        

Contact Mr. Burton should you have any questions or need additional information. Oral comments or responses to inquiries shall not be binding.

 

G.    Definitions

This document includes a number of terms, acronyms, and abbreviations that may be unique to fingerprint imaging. The following terms, acronyms and abbreviations are used in this document:

1.        ACCEPTANCE TEST

Those tests performed during the Performance Period which are intended to determine compliance of equipment and software with Contractor's published specifications and to determine the reliability of the equipment. The tests are intended to determine that all the equipment, processes, and software comply with the contract.

·  ACCURACY

Identification reliability. It refers to the capability of the matching algorithms to discriminate between matches and non-matches of fingerprint images.

·  ACCURACY BENCHMARK TEST

A test to evaluate the matching performance of SFIS, to verify Bidder’s matching algorithms capability to discriminate between matches and non-matches of fingerprint images

·  APPLICATION PROGRAM

A computer program which is intended to be executed on the Contractor's equipment for the purpose of performing useful work for the user of the information being processed. Application programs are usually developed or otherwise acquired by the user of the hardware/software system, but they may be supplied by the Contractor.

·  ASCII

American Standard Code for Information Interchange.

·  ATTACHMENT

The mechanical, electrical, or electronic interconnection to the Contractor-supplied machine or system of equipment manufactured by other than the original equipment manufacturer and which is not connected by the Contractor.

·  AUDIT

A method for documenting any transaction from its input to its output.

·  AVAILABILITY

The duration of time in which the California SFIS functions are capable of processing transactions.

·  BACKUP

The periodic writing of California SFIS files to tape or other removable medium to ensure their reconstruction in the event of master file damage, and to ensure reliability, integrity and security of the system.

·  BIDDER

A provider that responds to this Request For Proposal.

·  CA SFIS

California Statewide Fingerprint Imaging System. Also referred to as the California SFIS and SFIS.

·  CANDIDATE IMAGE

A file fingerprint image or photo image selected as a result of the matching function.

·  CANDIDATE LIST

An ordered set of scores and identifiers generated by a matching algorithm.

·  CANDIDATE POSITION

The relative position of a file candidate among those selected by the matching functions.

·  CENTRAL SITE

The California Health & Welfare Data Center location(s) where the California SFIS centralized identification print functions will be performed.

·  CENTRAL STATE REPOSITORY

California Health & Welfare Data Center; designated by State statute to maintain health and welfare records for the State of California.

·  CIN

STATEWIDE CLIENT INDEX NUMBER: The CIN is the primary index number to the Statewide Client Index database. The CIN will also be the primary number used in CA SFIS to point to a client record.

·  CLIENT INDEX SEARCH

A demographic search transaction made on the Statewide Client Index (SCI) system. A CLIENT INDEX SEARCH can be made with a Social Security Number (SSN), a Client Index Number (CIN), or any combination of name, date of birth, age, etc. The CLIENT INDEX SEARCH, if successful, will return one or more Client Index Numbers.

Also referred to as a "NAME SEARCH".

·  CLOSED SEARCH

The comparison of a newly-acquired set of finger images (the Search set) against a specific finger image record in the database. Also referred to as a 1-1 search. The Closed Search is expected to be very fast inasmuch as the matcher subsystem only has to generate match scores for two pairs of finger image matches.

·  CONFIGURATION

The set of SFIS components and subsystems, etc., consisting of hardware and software required to process the mix of California SFIS transactions.

·  CONVERSION

The process of taking clients and adding them to the SFIS database after an Open Search is performed .

·  DATA PROCESSING SUBSYSTEM

A complement of Contractor-furnished individual machines, including the necessary controlling elements (or the functional equivalent) and operating software, if any, which are acquired to operate as an integrated group, and which are interconnected entirely by Contractor-supplied power and/or signal cables; e.g., direct access controller and drives, a cluster of terminals with their controller, etc.

·  DATA PROCESSING SYSTEM (SYSTEM)

The total complement of Contractor-furnished machines, including one or more central processors (or instruction processors) and operating software, which are acquired to operate as an integrated group.

·  DATABASE

A storage scheme for fingerprint or other data. Also refers to the data sorted by the scheme.

·  DELETION

The removal of a record(s) from an SFIS database.

·  DEMOGRAPHIC DATA

All non-image data that is part of an SFIS record. The Data elements consist of non fingerprint information, such as but not limited to, name, date of birth, etc.

·  DEMONSTRATION

A performance of required SFIS capabilities.

·  DIRECT READ FINGERPRINT

A fingerprint image produced by scanning a live finger and recording an image of the friction ridges. Refer to Direct Reader.

·  DIRECT READER

A device capable of scanning fingerprint images directly from a person’s fingers. Commonly used as an input device for booking workstations, etc. Also referred to as a Live Scan or Live Scan device.

·  DOB

Date of Birth.

·  DOCUMENTATION

All SFIS related textual and graphical material delivered by Bidder.

·  DOWNTIME

When the system is not capable of performing the intended functions, at the discretion of the State, excluding agreed upon scheduled downtime.

The time during which a computer system is not capable of operational use.

·  EDITING

Validation/ verification of data values

·  ENCODING

The process of translating data from a fingerprint image into code (e.g., a set of characteristic minutiae points, "skeleton image", etc.) for inclusion in a database. The Content of the information stored in the CA SFIS database that is required for matching is at the discretion of the Contractor.

·  ENTRY

Synonymous with input; every single step from the time a finger image(s) is received for input until it is registered in the SFIS.

·  EQUIPMENT

An all-inclusive term which refers either to individual machines or to a complete data processing system or subsystem, including its operating software (if any).

·  EQUIPMENT FAILURE

A malfunction in the equipment, excluding all external factors, which prevents the accomplishment of the equipment's intended function(s). If microcode or operating software, residing in the equipment, is necessary for the proper operation of the equipment, a failure of such microcode or operating software which prevents the accomplishment of the equipment's intended functions shall be deemed to be an equipment failure.

·  FACILITY READINESS DATE

The date specified in the contract by which the State must have the site prepared and available for equipment delivery and installation.

·  FACTORY ACCEPTANCE TEST

This is an Acceptance Test that is performed after system development and before the system is delivered to the Central Site.

·  FAILURE

Any malfunction in the equipment, software, or process which precludes the accomplishment of an intended function.

·  FBI FORMAT

For the purposes of this document, the term FBI format, when used in reference to electronic transmission of images or data, refers to the FBI mandatory portion of the final draft of the ANSI/NIST-NCSL 1-1993 Standard.

·  FILE MAINTENANCE

Procedures to ensure the integrity of an SFIS database and its contents. Also, the deleting or updating of elements stored in the databases.

·  FILE PRINT

A fingerprint stored in the image storage and retrieval database.

·  FINGERPRINT CHARACTERISTICS

Refers to minutiae and other features such as pattern type.

·  FINGERPRINT IMAGE

A representative reproduction of an actual fingerprint.

 

·  FINGERPRINT MATCHER

A high speed computing device which compares data from fingerprint images to those in the appropriate database.

·  FINGERPRINT MATCHING

Mathematical procedures for the algorithm comparison of data from fingerprint images against data from images stored in a database. Matching algorithms order candidates in terms of probability of identity.

·  FUNCTION

A comprehensive set of actions provided by equipment and/or personnel.

·  GRAY LEVEL IMAGE

A digital representation of more than two shades of light and dark (contrasting) areas of a fingerprint image.

·  HIT

This term is used to signify that the system has singled out a particular record (or records) as being a "true" match to the search record. The candidate must be in the first five records.

·  HOUR

As used within this document "hour" has two meanings.

As applied to operator-related functions, one (1) "hour" equals fifty (50) minutes; in this context, the document may also refer to this 50 minute period as a "Work Hour." For example, the 50-minute definition of "Hour" specifically applies to the rate of input transactions performed at Remote Input Workstations. For example, if an RFP requirement states that 20 search input transactions must be accomplished at a specific site within one (1) hour, this means that 20 input transactions must be accomplished by the operator within 50 minutes.

As applied to any other function or requirement (e.g. matching time, system availability time, response time, etc.), one (1) "hour" equals 60 minutes.

·  HWDC

Health & Welfare Data Center; also known as the California Health & Welfare Agency Data Center.

·  IDENTIFICATION RECORD

An electronic record derived from the images and alphanumeric data from live-scanned images.

·  IMAGE

A processed or stored representation of a fingerprint or a photo.

·  IMAGE DATABASE(S)

Collection of fingerprint images for all fingerprints and photos represented in the identification database.

·  IMAGE ENHANCEMENT

The reading and interpretation of a fingerprint image by machine with the objective of improving the quality of that image.

·  IMAGE PROCESSING

In SFIS, a set of tasks which includes the reading of an image, converting that image to digital (electronic) format, detecting features of that image which can be used for classification and identification and compressing that image for the most efficient storage and/or transmission.

·  IMAGE STORAGE AND RETRIEVAL SUBSYSTEM

A subsystem that provides for the storage and retrieval of images that have been processed.

 

·  IN WRITING

For documents, when it is specified that documents must be submitted in writing, the media used for writing may either be paper hard-copy or, at the State's option, electronic mail.

·  INPUT

Synonymous with entry; every single step from the time a fingerprint and/or photo image is received, or ready to enter, until it is registered in the CA SFIS. This term includes entry of demographic data.

·  INPUT PRINT

See search print.

·  INQUIRY

The process of searching a database with a specified fingerprint(s) and may include search delimiters.

·  INSTALLATION

The delivery and physical hookup of the equipment by Contractor as required to place the equipment in operation.

·  INSTALLATION DATE

The date specified in the Contract by which the Contractor must have the ordered equipment ready (certified) for use by the State.

·  INTRA SYSTEM CABLE

Those cables that connect peripheral devices to control units.

·  JOURNAL FILE

A file containing information about all changes to the database. This information is used during a recovery procedure.

·  LOG

A file which stores information on SFIS activities for use in file recovery, statistical reporting, or as an audit trail.

·  MACHINE

An individual unit of a data processing system or subsystem, separately identified by a type and/or model number, comprised of but not limited to mechanical, electro-mechanical, and electronic parts, microcode, and special features installed thereon and including any necessary software; e.g., central processing unit, memory module, tape unit, card reader, etc.

·  MACHINE ALTERATION

Any change to a Contractor-supplied machine which is not made by the Contractor, and which results in the machine deviating from its physical, mechanical, electrical, or electronic (including microcode) design, whether or not additional devices or parts are employed in making such change.

·  MAINTENANCE DIAGNOSTICS ROUTINES

The diagnostic programs customarily used by the Contractor to test equipment for proper functioning and reliability.

·  MAINTENANCE SERVICE

The parts and services as required to maintain the equipment in good working order and to ensure that the equipment continues to satisfy all performance requirements. Also referred to as Maintenance.

·  MATCH

Confirmation of identity resulting from a search and verification of matching fingerprint images with any fingerprint(s) in the California SFIS.

·  MATCH DATABASE

A database that contains minutiae data, photo data, and demographic data for only the two index fingers from health and welfare records; it is used for searches to determine whether a newly input health and welfare record corresponds to one that already exists.

·  MATCH DELETION

A user function which eliminates stored data for a specified health and welfare identification record from the database.

·  MATCH SEARCH

The comparison of a new set of fingerprint images to the fingerprint images in the SFIS databases.

·  MATCHER

Special purpose processor which compares fingerprint features, e.g., minutiae, and determines a list of probable candidates.

·  MATCHING PROCESS

Comparing a search print against file (database) prints and producing a candidate list with the highest matching scores.

·  MATCHING SCORE

The numerical result of comparing the features of two (2) fingerprints.

·  MATCHING SUBSYSTEM

An integrated group of hardware and software which allows the comparison of fingerprints.

·  MINUTIAE

A generic term for characteristic features of fingerprint images including ridge endings and bifurcations.

·  MINUTIAE DATA

Data representing minutiae extracted from fingerprint images.

·  MINUTIAE DETECTION

The process of analyzing and extracting minutiae from a fingerprint image. Also referred to as Image Processing.

·  MISS

Occurrence of a true match scoring below the numerical threshold separating match from mismatch. It is not recognized as a match candidate.

·  NAME SEARCH

A demographic search transaction made on the Statewide Client Index (SCI) system. An SCI-based NAME SEARCH can be made with a Social Security Number (SSN), a Client Index Number (CIN), or any combination of name, date of birth, age, etc. The NAME SEARCH, if successful, will return one or more Client Index Numbers.

Also referred to as a "Client Index Search".

·  NIST

The National Institute of Standards and Technology.

·  NO HIT THRESHOLD SCORE

Score below which a candidate is considered not to match a submitted print.

·  OPEN SYSTEM

A computing system whose characteristics comply with standards made available throughout the industry and that therefore can be connected to other systems complying to the same standards.

May also be referred to as "Open Architecture".

·  OPEN SEARCH

A fingerprint-to-fingerprint comparison of all records in the database (delimited by certain search parameters) against a pair of newly-acquired finger images (the Search set or Search request).

Also referred to as an Identification Record Search.

·  OPERATING SOFTWARE

Those routines, whether or not identified as program products, that reside in the equipment and are required for the equipment to perform its intended function(s), and which interface the operator, other Contractor-supplied programs, and user programs to the equipment.

·  OPERATIONAL USE TIME

For performance measurement purposes, that time during which equipment is in actual operation by the State.

·  OPERATOR FUNCTIONS

Tasks or sets of tasks which require or allow human interaction with system processes.

·  OPERATOR ID

An identifying code entered during identification log-on. It is used as a security measure.

·  OPTICAL DISC

A medium for the economical storage of very large quantities of image and/or demographic data.

·  ORDER

The specific order (GSOP Form 191 (lease) or GSOP Form 191-1 (purchase)) for equipment, that is submitted by the State.

·  PATTERN TYPE

Classification given to a fingerprint denoting its primary characteristics (loop, whorl, arch, etc.).

·  PCN

Processing Control Number. An internally-assigned number that the CA SFIS uses to track transactions or records within the system.

·  PERFORMANCE

A measurable attribute of the system, subsystem, or component normally associated with acceptance testing of the SFIS.

·  PERFORMANCE PERIOD

A period of time during which the State, by appropriate tests and production runs, evaluates the performance of newly installed equipment and software prior to its acceptance by the State.

·  PERIOD OF MAINTENANCE COVERAGE

The period of time, as selected by the State, during which maintenance services are provided by the Contractor for a fixed monthly charge, as opposed to an hourly charge for services rendered. The Period of Maintenance Coverage consists of the Principal Period of Maintenance and any additional hours of coverage per day, and/or increased coverage for weekends and holidays.

·  PERIPHERAL

Any device attached to a system through a direct local connection.

·  PERSONAL DESCRIPTIVES

Descriptive information appearing in a health and welfare record including name, sex, height, weight, eye and hair color, involvement type and date of birth, etc.

·  PIXEL/PICTURE ELEMENT

A digitized representation of a fingerprint image consisting of "pixels" or "picture elements." These pixels are the numeric gray level representations of each element of the fingerprint image. When displayed on a monitor each pixel corresponds to a "dot" of varying intensity.

·  PREVENTIVE MAINTENANCE

That maintenance, performed on a scheduled basis by the Contractor, which is designed to keep the equipment in proper operating condition.

·  PRINCIPAL PERIOD OF MAINTENANCE

Any twelve (12) consecutive hours per day (usually between the hours of 7:00 a.m. and 7:00 p.m.) as selected by the State, including an official meal period not to exceed one hour, Monday through Friday, excluding holidays observed at the installation.

·  PRIORITY

The executing sequence or precedence among jobs or tasks.

·  PROCESSING TIME

The actual time the system is operational and is being used to process work.

·  PROGRAM PRODUCT

Programs, routines, subroutines, and related items which are proprietary to the Contractor and which are licensed to the State for its use, usually on the basis of separately stated charges and appropriate contractual provisions.

·  PROGRAMMING AIDS

Contractor-supplied programs and routines executable on the Contractor's equipment which assists a programmer in the development of applications including language processors, sorts, communications modules, data base management systems, and utility routines, (tape-to-disk routines, disk-to-print routines, etc.).

·  PURGING

The deletion of records from a database.

·  QUEUE

Input and output items waiting until processing can occur.

·  RELEASE

A distribution of a new product or new function for an existing product. Normally, programming support for the prior release is discontinued after some specified period of time following availability of a new release. The first version of a product is announced as Release 1, Modification Level 0.

·  REMEDIAL MAINTENANCE

That maintenance performed by the Contractor which results from equipment (including operating software) failure, and which is performed as required; i.e., on an unscheduled basis.

·  SCHEDULED DOWNTIME

Scheduled downtime is system downtime for preventive maintenance, software upgrades, hardware upgrade, etc. that cause the system to be unavailable for any processing. This downtime is scheduled prior to the beginning of each month and agreed to by both the Bidder and HWDC. If the downtime was not scheduled prior to the beginning of the month, it will be considered as downtime chargeable to system availability.

·  SCHEDULED OPERATIONAL HOURS

The actual time that equipment is scheduled for productive operation, excluding scheduled preventive maintenance.

·  SEARCH PRINT

The subject of a fingerprint inquiry. It is the fingerprint which will be compared against database prints. Also called input print.

·  SFIS

California Statewide Fingerprint Imaging System.

·  SOFTWARE

An all-inclusive term which refers to any computer programs, routines, or subroutines supplied by the Contractor, including operating software, programming aids, application programs, and program products.

·  SOFTWARE FAILURE

A malfunction in the Contractor-supplied software, other than operating software, which prevents the accomplishment of work, even though the equipment (including its operating software) may still be capable of operating properly. For operating software failure, see definition of equipment failure.

·  SORT

The sorting of any selected data from a database in a report in a specified sequence for management report purposes.

·  SPLIT SCREEN

A feature which allows the side by side display of two (2) fingerprint images and/or two (2) photo images.

·  STATE

The State of California, its agencies, officers, employees and/or consultants; also, throughout this request for proposal the term "the State" may refer to the California Health & Welfare Data Center.

·  SUBSTITUTION

As applied to Fingerprints or Photos: The replacement of a single fingerprint (image and corresponding minutiae set) with another or replacement of a photo image with the most recent photo image.

·  SUBSYSTEM

An integrated functional group of end items which operate as a stand alone set of equipment.

·  SYSTEM

The total complement of Contractor subsystems, including workstations, network software, documentation and central processor that comprises the CA SFIS.

·  TERMINAL

Device consisting of a display and keyboard through which an operator interacts with an SFIS.

·  THROUGHPUT

The number of transactions that are processed by a system in a given amount of time. Also, the number of transactions that are required to be processed within a given time span.

Sometimes referred to as "Workload".

·  TRANSACTION

An individually distinct input which is processed by user requested system functions.

·  UPDATE

Change to existing data pertaining to a specific individual in a database.

·  UPGRADE

To modify or replace an existing machine(s) to provide increased or enhanced capabilities, however with the same general function (e.g., printer, controller, router, HUB).

·  VENDOR

A company who responds to this Request For Proposal. Also referred to as "Bidder".

·  VERIFICATION

The manual comparison of two (2) sets of fingerprint images (by a Fingerprint Expert at the Central Site) to establish positively that both finger images are from the same individual.

·  VERSION

A separate licensed program, based on an existing licensed program, that usually has significant new code or new function. Each version has its own license, terms, conditions, product type number, monthly charge, documentation, test allowance (if applicable), and programming support category.

·  WORKLOAD

The number of transactions that must be processed by a system in a given amount of time.

·  WORKSTATION

The set of equipment components used by a SFIS operator for the acquisition, encoding, and comparison of image and textual data. A physical area where operator (person) related tasks, e.g., inquiry, data entry and verification are performed.

 

 H.    Key Action Dates

         ACTIVITY

DATES

1.     Release RFP

8-16-96

·  Bidder’s Conference LOCATION         

714 P Street                    Sacramento, CA              1st Floor Auditorium

9:00 AM

9-10-96

·  Bidder Qualifications Response Due(5:00 P. M.)

9-18-96

·  Last Day to Submit Intention to Bid, Signed Confidentiality Statement

9-18-96

·  Evaluation of Bidder’s Qualifications Begins

9-19-96

·  Last Day to Submit Questions Prior to Draft Proposal Due Date

9-23-96

·  Last Day to Request Changes to the Requirements of the RFP

9-23-96

·  Reduction of Bidders List

10-14-96

·  Last Day to Protest Exclusion from Bidders List

10-21-96

·  Draft Proposals Due      (5:00 P. M.)

10-31-96

·  Evaluation of Draft Proposals Begins

11-1-96

·  Confidential Discussions Begin

12-4-96

·  Second Draft Proposal Due         (5:00 P. M.)

Tenth State Working Day After Confidential Discussion Ends

·  Evaluation of Second Draft Proposals Begins

12-23-96

·  Confidential Discussions Begin For Second Draft Proposal

1-17-97

·  Final Proposals Due     (5:00 P. M.)

Tenth State Working Day After Confidential Discussion Ends

·  Evaluation of Final Proposals Begins ***

2-4-97

18.   Demonstrations Begin

2-19-97

·  Oral Interviews Begin

3-11-97

·  Cost Proposal Opening

3-17-97

·  Cost Proposal Confidential Discussion

4-9-97

·  Best and Final Cost Proposal Due 7:00 A.M.

4-29-97

·  Best and Final Cost Proposal Opening 7:00 A.M.

4-29-97

·  Apparent Best Value Bidder Determined ***

5-2-97

·  Contract Negotiation Begins ***

5-5-97

·  State /Federal Agency Approval process begins ***

6-4-97

·  Notice of Intent to Award ***

8-1-97

·  Last day to Protest Selection ***

8-8-97

·  Contract Award ***

8-11-97

·  Accuracy and Benchmark Test ***

10-10-97

·  Factory Acceptance Test ***

2-11-98

·  Implementation of Phase 1 Begins ***

2-16-98

·  Phase 1 Acceptance Test ***

3-11-98

·  Implementation of Phase 2 Begins ***

3-16-98

·  Phase 2 Acceptance Test ***

5-11-98

·Implementation of Phase 3 ***

5-14-98

·  Final System Acceptance Test Begins ***

7-13-98

***All dates after submission of Final Proposal are tentative